FAQ: Hours and Admission

When is the Museum open?
The Museum is open during the Winter Months (Labor Day to Memorial Day) Monday-Saturday from 9:00Am to 4:30PM and Sundays 1:00PM-4:30PM and during the Summer Months (Memorial Day to Labor Day) Monday-Saturday 9:00AM to 6:00PM and Sundays 1:00PM to 6:00PM. We are closed major holidays. 

How much is admission to the Museum?Admission is $10 for adults (Ages 18 and Up), $8 for Children 3-18,$8 for seniors (60 and over) and Military (with Military ID), Children 2 years old and under are free.

What are the hours of the gift shop?

The gift shop is open during regular hours of operation.

What does the Gift Shop carry?

The Museum Gift Shop offers a large variety of Memphis Fire Department memorabilia and Museum exclusive items with a fire or dalmatian theme.  We even stock items for horse lovers based on our animatronics Ol’ Billie exhibit!  The Gift Shop is open during regular hours of operations.  If you can’t come to our on-site shop, please visit our Online Store or call your order in at 901-636-5650.

Can I come to the Museum just to visit the Gift Shop?  If so, do I have to pay the admission charge?
You do not have to pay the admission charge.  Visiting the shop is free of charge, but does not grant the visitor access to the rest of the Museum.

Can I visit the Museum myself, without scheduling a tour?
Yes, the Museum is open to all visitors and is self-guided.  The Memphis Fire Department and Museum staff are available to answer questions and provide answers to any questions you may have regarding exhibits within the Museum.

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