All Gift Shop and online sales are used to support the mission and vision of the Fire Museum of Memphis.
We will pay return shipping costs if the product is defective or if the return is a result of our error. If the item is returned for any other reason, you are responsible for return shipping costs. Returns must be shipped prepaid. Unauthorized returns will not be accepted. We will credit your charge account within 7 business days of receiving the returned item. Before returning any item, please contact the Gift Shop at (901) 636-5650 or by email at [email protected]
Ship authorized returns to the following address:
Fire Museum of Memphis
Attn: Gift Shop
118 Adams Avenue
Memphis, TN 38103
For questions regarding our return policy, please contact us at [email protected]